Answers Before You Ask Them

Two to four weeks is comfortable for most moves. For month-ends, weekends, and peak summer dates, book earlier since those slots fill first. We will always try to fit urgent moves in.

Yes. Reschedule or cancel with reasonable notice and your deposit is fully refundable. Your coordinator can shift a date in minutes as long as the new slot is open.

Someone should be present at pickup and delivery to confirm the inventory and sign off. If you cannot be, you can nominate a representative and brief your coordinator in advance.

We run local and regional moves across 90+ cities and handle long-distance and freight nationwide. Tell us your route and we will confirm coverage and timing right away.

Yes. We supply boxes, wrap, tape, and protective padding, and can deliver them ahead of time if you prefer to pack yourself. Full packing by our crew is also available as an add-on.

Fragile pieces are wrapped individually and, for art, glass, and electronics, packed into custom crates. Every fragile box is labeled so crews know to handle it with extra care.

We do. Beds, tables, and modular units are taken apart, the fittings are bagged and labeled, and everything is rebuilt in your new space as part of a full-service move.

Yes. Add debris removal to your booking and we collect empty boxes and packing material once you are settled, so you are not left with a hallway full of cardboard.

Every move includes basic liability coverage on the goods we handle. Full-value protection is available for higher-value inventory, with the terms laid out in writing before you sign.

Note it on the delivery sign-off and tell your coordinator. We review promptly and resolve valid claims under your coverage. Our damage rate is low, but we own it when it happens.

Coverage applies fully to items our crew packs. For self-packed boxes, protection covers transit handling but not damage caused by how the box was packed. Ask us if you are unsure.

Yes. If your dates do not line up, we hold your goods in secure storage for a few days or a few months, then re-deliver on the day you are ready. It slots straight into your move.

Our units are clean, access-controlled, and monitored. Everything you store is logged in an itemized digital inventory so you always know exactly what is held and where.

Give us a day's notice for a full re-delivery, or arrange access to collect a few items sooner. Your coordinator schedules it around your timeline, not ours.