About Novera

Personal Medicine,
Practised Properly

We are a team of consultants, GPs and nurses who left the ten-minute appointment behind to build the clinic we always wanted to send our own families to.

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Our mission is simple: give every patient the time, the honesty and the continuity that good medicine has always needed. One doctor who knows you, a plan you understand, and no rush toward the door.

Our Story

Founded to Restore
the Unhurried Visit

Novera began with a waiting room, a whiteboard and a shared frustration. It grew into three London clinics and a promise we have never broken.

A Novera clinician preparing notes before a consultation
Since · 2016 · Marylebone · London ·
The Idea

Ten Minutes Was
Never Enough

Our founders, a GP and a cardiologist, kept meeting the same patients: people whose real problems only surfaced in the last minute of a rushed appointment. They decided to start again from the schedule up.

Every Novera consultation is booked for forty-five minutes. We never double-book, never rush a diagnosis, and never email a result we could explain in person. That single decision shapes everything else we do.

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What We Stand For

Principles That
Never Bend

Four commitments guide every appointment, every referral and every price we publish. They are the reason patients stay with us for decades.

Listening First

A diagnosis begins with a conversation. We ask, we wait, and we let you finish before we reach for a prescription pad.

Radical Transparency

Fixed, published pricing and results explained in plain language. No hidden extras, no surprises on the invoice.

Real Continuity

The same clinician, every visit. Your doctor knows your history because they lived it with you, not because they skimmed a file.

Evidence, Not Upsell

We only recommend the tests and treatments you actually need. An honest no is worth more than a convenient yes.

By the Numbers

A Decade of
Patient Care

The figures we care about are the ones patients feel: more time, faster answers, and care that stays with you.

45 min
Standard consultation, three times the usual GP visit
40+
Consultants and GPs across our clinical network
24h
Typical turnaround on most diagnostic results
96%
Of patients would recommend Novera to a friend
Meet the Team

The Doctors Who
Know Your Name

Every consultant chose Novera to practise medicine the way they were trained to: thoroughly, patiently and in person.

Dr. Elena Hartley, consultant in women's health

Dr. Elena Hartley

Women's Health

Eighteen years in gynaecology and menopause care. Known for finding answers others missed.

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Dr. Marcus Bell, consultant psychiatrist

Dr. Marcus Bell

Mental Health

Consultant psychiatrist blending medical and talking therapies, with the same face every visit.

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Dr. Priya Nair, senior general practitioner

Dr. Priya Nair

General Practice

Senior GP and co-founder. The right first step when you are not sure where to begin.

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Dr. Julian Okafor, consultant cardiologist

Dr. Julian Okafor

Cardiology

Co-founder and cardiologist who calls patients himself. Results explained, never just emailed.

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Dr. Sofia Reyes, consultant neurologist

Dr. Sofia Reyes

Neurology

Investigates headache and nerve disorders thoroughly, from the first visit to a clear diagnosis.

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Trusted & Regulated

Held to the
Highest Standard

Novera is independently regulated and recognised by every major UK insurer, so your care meets the same standard wherever you are seen.

Care Quality CommissionRegistered and inspected clinical provider
General Medical CouncilEvery clinician on the specialist register
Recognised by InsurersBupa, AXA, Vitality, Aviva and more
ISO 27001 Data SecurityYour records held securely and privately
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Who Has Time for You?

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